1. Introduction
Welcome to Aavtar.ai, an AI-powered conversational assistant. We are committed to safeguarding your privacy and being transparent about how we handle your data.
This Privacy Policy applies to all users of the Aavtar.ai platform, including our website, mobile applications, and API services. By using Aavtar.ai, you agree to the practices described in this policy.
Aavtar.ai is an AI chat platform. We process your conversations to deliver intelligent responses. Understanding how we handle that data is important to us.
2. Information We Collect
- Account Information: Name, email address, and password when you register.
- Chat & Conversation Data: Messages, prompts, and responses you generate on the platform.
- Usage Data: Pages visited, features used, timestamps, and session length.
- Device & Technical Data: IP address, browser type, operating system, and device identifiers.
- Payment Information: Billing details processed securely through third-party payment providers.
- Feedback & Support: Information you provide when contacting support or submitting feedback.
3. How We Use Your Information
- Operate, maintain, and improve the Aavtar.ai platform.
- Provide personalised AI-generated responses and enhance conversation quality.
- Process transactions and manage your account.
- Send service-related communications and product updates.
- Detect and prevent fraud, abuse, or security incidents.
- Comply with applicable legal obligations.
- Conduct research and analysis to improve AI model performance.
4. Data Sharing
We do not sell your personal data. We may share information with:
- Service Providers: Trusted vendors who assist in hosting, analytics, and payment processing, bound by confidentiality agreements.
- AI Infrastructure Partners: Third-party AI model providers used to deliver chat responses.
- Legal Authorities: When required by law, court order, or to protect the safety of users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, with appropriate safeguards.
5. AI & Chat Data
As an AI chat platform, your conversations with Aavtar.ai may be:
- Used to generate AI responses in real time.
- Reviewed by authorised team members to improve safety and model quality.
- Used in anonymised form to train or fine-tune AI models.
We recommend you do not share sensitive personal information such as financial details, passwords, or government IDs within chat conversations.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Certain data may be retained for legal compliance or fraud prevention purposes.
7. Your Rights
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data.
- Opt out of marketing communications at any time.
- Data portability — receive a copy of your data in a structured format.
- Lodge a complaint with the relevant data protection authority.
8. Security
We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security audits to protect your data. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
9. Cookies
Aavtar.ai uses cookies and similar technologies to remember your preferences, maintain sessions, and analyse usage patterns. You can control cookie settings through your browser. Disabling cookies may affect some platform features.
10. Children's Privacy
Aavtar.ai is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete that information.
11. Policy Changes
We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or a notice on the platform. Continued use of Aavtar.ai after changes constitutes your acceptance of the updated policy.
12. Contact Us
📞 Phone: +91 9991311311
✉️ Email: info@aavtar.com
🌐 Website: www.aavtar.ai